MEET WITH STORE ASSOCIATE
Meet with store associate with complaints
Free15 min
Hi, and welcome to "The Way." If you have any questions, complaints, or concerns, about products in our store, and you would like to meet with the staff virtually, you are required to first complete the contact form below, in this store. If the store team receives your appointments but no completed form, your appointment will not be honored. Why? Because we need to know the issue before meeting with you. Complete the contact form, and in the message section, explain your concerns or complaints. In this way, the store associate is aware of your concerns before the meeting, and they will be prepared to assist you when the meeting takes place. As you complete the form, in the "MESSAGE" section, please provide full details of your concerns. Please understand, the purpose of the virtual meeting is for the store team to meet with you with a resolution to your problem. This is a 15-minute meeting only, and the meeting is not the time for the complaint; that's the purpose of completing the form. Please do not use your 15-minutes to complain and lose your meeting. As you complete the form below, here in the ministry's store, if you do not provide enough details about your concerns, the store associates will email you and request more details of your complaint before honoring your virtual meeting. Remember, the purpose of this virtual meeting is for the team to meet with you about how they will assist you in the situation. After completing the contact form, then book your appointment here. Thanks
1) Please complete the contact form below in the store to provide your concerns and reason for the meeting.
2) If the form is not completed, the meeting may not be honored by management. Please provide in detail the reason for the meeting. This is a 15minute meeting, and our goal is to approach the meeting with your answer or solution to the problem. In order for us to do this, we must know the problem, question, or feedback beforehand.
3) Please be aware, management can prefer to contact you via phone call concerning your concerns, questions or complaints; if that's their availability. However, management will email you to inform you. Thanks